Privacy Policy

Privacy Policy | Crystal Singing Bowls | Elemental Crystal Bowls

Elemental Crystal Bowls — Privacy Policy
Last updated: April 2026 · Effective immediately upon use of this Site

At Elemental Crystal Bowls, accessible from elementalcrystalbowls.com, the privacy of our visitors and customers is a priority. This Privacy Policy explains what information we collect when you browse our store or purchase a crystal singing bowl, and how we use it.

1. Information We Collect

When you visit or purchase from Elemental Crystal Bowls, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment providers)

  • Order history and purchase details

We may also automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited on our Site

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your crystal singing bowl orders

  • Provide customer support

  • Improve our website and shopping experience

  • Send order confirmations and shipping updates

  • Send promotional emails or offers (only if you have opted in)

3. Payment Security

All payments are processed through secure, encrypted payment gateways. We do not store your credit or debit card details on our servers.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our Site. You can disable cookies at any time through your browser settings.

5. Third-Party Services

We work with trusted third-party services including:

  • Payment providers

  • Shipping and fulfillment partners

  • Analytics tools (such as Google Analytics)

These services may collect limited information necessary to perform their functions. They are bound by their own privacy policies and do not use your data for any other purpose.

6. Data Protection

We take appropriate security measures to protect your personal information and prevent unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Ask us to update or correct your information

  • Request deletion of your data

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@elementalcrystalbowls.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our Site after updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

Email: support@elementalcrystalbowls.com
Website: elementalcrystalbowls.com

Shipping Policy | Crystal Singing Bowls | Elemental Crystal Bowls

Order Processing
All Elemental Crystal Bowls crystal singing bowls are custom made to order and handcrafted with care. Please allow 12–15 business days (Monday–Friday) for your crystal singing bowl to be crafted and prepared for shipment. Once produced and dispatched, please allow an additional 15–20 business days (Monday–Friday) for delivery.

Orders are not processed on weekends or public holidays. If any unexpected delay occurs, we'll notify you by email.

Customs & Duties
Depending on your country, international orders for crystal singing bowls may be subject to customs charges and import duties upon delivery. These fees are the customer's responsibility and are not included in your order total.

Shipping Address
Please ensure your shipping address is correct before placing your order. We're unable to redirect parcels once dispatched.

Order Tracking
Once your crystal singing bowl ships, you'll receive a confirmation email with a tracking number so you can follow your order every step of the way.

Damaged or Lost Orders
All crystal singing bowl orders are fully insured. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can make it right.